We run perform several phases of optimizations on your website which includes image optimization, removal of residual and junk codes, minifying scripts, lazy loading the website content as per Google’s specified format and many more.

A well structured website generates better conversions. With regular maintenance your website stays functional, secure and the speed is not compromised. It is as important as maintaining your offline office or store to attract customers and run your business properly.

Spammers are always looking for vulnerabilities, a plugin or a code snippet can create a loop hole for spam algorithms, which can take your website down and also it badly affects your website’s search engine performance. No one likes to loose their search ranking or ongoing online business. That’s why we are here for recovery and protection. Spams alter your website codes and start sharing your data to other servers.

For sure, as long as your support hours are remaining we will provide you the content update support. You will share the content, we’ll get it updated and tested.

Yes, we will keep your site secure as long as you have subscribed to our AMC plans. We take timely backups of your website and restore them in case of any attack on your website. Meanwhile we explore all the vulnerabilities in your website codes.

No, domain and hosting is not included in these packages, you will own them if you have not developed your website by NexGen. Though we provide hosting services at an additional cost is fast, secure and optimized for your business purpose.

In the AMC plans we don’t develop any new functionalities but we can fix the broken ones during the support hours. We have different plans for on-demand support.

It totally depends upon the issue and your website platform. Firstly you would report the problem over email, then we’ll let you know an estimated time to get it fixed.