The best Shopify maintenance and support services provider company

We help you run your Shopify store smoothly with our expert technical assistance.

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Let’s Keep Your Busy Business Running and Sales Flowing

At Nexgen Innovators, through our Shopify maintenance and support services, we make sure that your online store stays secure, updated, fast and functions flawlessly. With our all-around technical support and assistance you can focus on what matters the most for you- growing your business.

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Why should you choose a professional Shopify maintenance and support services provider?

For an online business like an eCommerce store to succeed, it’s essential that the online store runs smoothly and without any performance issues. This requires continuous maintenance, updates and security from threats. And, if you take the services of a Shopify maintenance and support services provider, you get it done with expertise that ensures a seamless shopping experience.

Each Shopify store is unique in itself. And a company that provides Shopify maintenance and support services makes sure you get all the services tailored to your store’s needs and requirements. From regular updates to round the clock monitoring, proactively addressing the technical issues, these experts like us ensure your eCommerce store doesn’t go through any downtime.

This is how we make sure your business is always running.

350+

WordPress Sites Delivered

We are bringing digital visions to life for over 350 enterprise clients, each with tailored functionality and design.

10+

Years of Operations

A decade-long journey of mastering the ins & outs of WordPress to provide you with unparalleled expertise.

STEP 01

Consultation

The first step is to understand your goals and specific needs for your website.

STEP 02

Website Audit & Estimation

We know every business is unique and unique businesses require unique solutions and so should their pricing. After a comprehensive audit, we present you with the best possible maintenance plan for your website with a transparent pricing structure.

STEP 03

Site Onboarding

Our team design a strategic plan and provide you with a detailed report of regular support and maintenance schedules.

STEP 04

Schedule maintenance

The maintenance of your website involves services of different teams like DevOps, Security, functionality, etc.

STEP 05

Monitor & Reporting

Our work does not finish with scheduled maintenance. We keep testing proactively to find any glitch or issue. This continuous monitoring helps us to keep your online business always running.

STEP 06

Training & Support

Our experts make sure you know the best practices to run your online business. We provide regular training and updates regarding which ultimately help you understand the nuances of your digital platform.

Case Studies

With great work come great clients! These are some of the quality lovers who appreciate our work.

thumbnail image for nexgen Redefined CX, Increased 3.5% CTR within first 45 days - Omuni.com service

Redefined CX, Increased 3.5% CTR within first 45 days - Omuni.com

Omuni, Powered by Arvind Internet. They power the omnichannel roadmap of 50+ global including Mufti, Soch, Arrow, WildCraft, Levi's and many more, covering a network of 5000+ stores.

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thumbnail image for nexgen Mohit Anand - Brand licenses of Honeywell Connection service

Mohit Anand - Brand licenses of Honeywell Connection

Mohit Anand Co-Founder & CEO Secure Connection Ltd. They are brand licenses of Honeywell Connection across South East Asia, South Asia and Middle East Asia and they are operating under brand Honeywell connection.

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Client Testimonials

With great work come great clients! These are some of the quality lovers who appreciate our work.

Shikha Sundriyal

Founder, Sthir Wellness

Rudra Rajput

CEO, FCA

Ashutosh Omer

CEO, Careability

Mohit Anand

CEO, Honeywell

Prakarshi Pulkit

CINO, Plantmade

Tapan Acharya

CRO, OMUNI

Ksshitej

CEO, Couturiers

Akshay Dua

CEO, Auntfloh

Got a burning question?

FAQs

Got burning questions? We’ve answered pretty much of them. Feel free to tap on the chat icon if your question is not covered. We’ll assign a real human for you.

The ever-going digital development has forced us to stay up to date with the latest features but it also helps us to stay protected from cyber attacks.

The cost depends upon the type of service you choose and how complex and big your shopify store is. We offer customized packages as per customer’s requirements.

Yes, it is good to avail this service. We have packages that cover almost all store sizes. A technical glitch can affect any website anytime regardless of its size or build.

The service will include regular updating and maintaining your store elements, safety auditing, required changes in the website, and many more tasks based upon the services chosen by you.

Yes, your website will be monitored regularly to keep it secured from security threats and avoid downtime. Regular checks are performed to avoid any potential problems.

We are very prompt in addressing the concerns of our client. We usually respond within 24 hours when a ticket is raised and we are available 24*7 in case of urgent need.

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Shopify Maintenance and Support Services

Every digital entity requires smooth functioning, and to ensure this, continuous monitoring and maintenance are required. In this ever-evolving digital era, your digital product not just requires security, but it also requires continuous updates, and your Shopify eCommerce store requires the same.

This is when Maintenance and Services providing companies come into play.

These are the companies that make sure your Shopify store runs smoothly and with efficacy, and too with continuous updates.

Why should you choose a Shopify Maintenance and Support provider?

Digital presence comes with threats of security. The Shopify maintenance and support provider keeps your Shopify website threat free and secured. For this, the technical assistant provider keeps close monitoring, updates regularly with security patches, and much more.

Timely updates for your store’s features and themes helps in a smooth user experience on every device, every time someone opens your eCommerce website. This also ensures you always stay ahead with the latest updates in the market.

And, most importantly, the belief of getting your issue to be resolved quickly by these technical experts, provides a peace of mind that helps you personally.

A well maintained Shopify store helps you reduce your revenue loss because of reduced downtime. Apart from this, a technically optimised website is an SEO factor, as the fast loading of the website, and other technical aspects help to get a better search engine ranking on SERP (Search Engine Result Page).

Everyone has this help

No matter what size your eCommerce business is, whether it is small or big, all Shopify stores require continuous maintenance and technical assistance. Boat, Chumbak, Bombay Shaving Company, Kylie Cosmetics, Gymshark, and many more, these are some big names everyone knows, are running on Shopify. Name any brand, and you will find that the company has maintenance and support services to run smoothly, either they have outsourced it or have in-house teams for the task.

Basically, no matter what size your Shopify store is, for the smooth functioning, continuous technical assistance is required. It is up to you if you do it in-house or you outsource the task to a Shopify Maintenance and Support service provider company like us (NexGen Innovators IT Solutions).

When you hire a specialist, do get it done the professional way. You get scheduled maintenance, regular updates, and a quick resolution of your query.

Let’s talk about some limitations of having Shopify Maintenance and Support Services.

Before you make any decision, it is important to know some negative aspects of availing of this service.

Shopify maintenance is not a one time process. It’s a continuous procedure that requires ongoing investment. But if you see the return on investment, you find it a worthy investment because a well maintained eCommerce store reflects the brand’s competency and its ability to serve the customer. A technically sound Shopify store provides better user experience that ultimately results in customer retention.

Why choose NexGen Innovators as your Shopify Maintenance and Support partner?

When you choose us, you get fast loading Shopify eCommerce website, SEO optimised technicalities, better customer satisfaction, almost zero downtime, basically in a nutshell, an all-around Shopify technical assistance. Additionally, our scope of work goes beyond the Shopify store maintenance. You’ll get 360-degree complete solutions like Shopify store development, Shopify App development, eCommerce UI & UX prototyping, and Shopify maintenance and support services.

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